Online Survey Programme

RESULTS

Totals for submitted entries are as follows:

Quality of the food and beverages.
Very Good - 11 ( 55%)
Good - 5 ( 25%)
Average - 3 ( 15%)
Very Poor - 1 ( 5%)
  20 - Overall Total
 
Menu choice/variety.
Good - 10 ( 53%)
Very Good - 5 ( 26%)
Average - 3 ( 16%)
Very Poor - 1 ( 5%)
  19 - Overall Total
 
Temperature of the hot foods.
Good - 9 ( 45%)
Very Good - 8 ( 40%)
Average - 2 ( 10%)
Poor - 1 ( 5%)
  20 - Overall Total
 
Temperature of the cold foods.
Good - 9 ( 47%)
Very Good - 6 ( 32%)
Poor - 2 ( 11%)
Average - 2 ( 11%)
  19 - Overall Total
 
Presentation of the foods.
Very Good - 6 ( 32%)
Good - 6 ( 32%)
Average - 4 ( 21%)
Very Poor - 2 ( 11%)
Poor - 1 ( 5%)
  19 - Overall Total
 
Tastiness and flavour of the foods.
Good - 8 ( 42%)
Very Good - 4 ( 21%)
Average - 4 ( 21%)
Don't know/No comment - 2 ( 11%)
Poor - 1 ( 5%)
  19 - Overall Total
 
Appearance of the staff.
Good - 7 ( 37%)
Very Good - 6 ( 32%)
Average - 4 ( 21%)
Very Poor - 2 ( 11%)
  19 - Overall Total
 
Helpfulness (courtesy/politeness) of the staff.
Good - 7 ( 37%)
Very Good - 6 ( 32%)
Average - 2 ( 11%)
Poor - 2 ( 11%)
Very Poor - 1 ( 5%)
Don't wish to comment - 1 ( 5%)
  19 - Overall Total
 
The speed of service.
Very Good - 6 ( 32%)
Average - 5 ( 26%)
Good - 5 ( 26%)
Very Poor - 1 ( 5%)
Poor - 1 ( 5%)
Don't wish to comment - 1 ( 5%)
  19 - Overall Total
 
Cleanliness of the serving area counter.
Good - 10 ( 56%)
Very Good - 4 ( 22%)
Very Poor - 2 ( 11%)
Average - 1 ( 6%)
Poor - 1 ( 6%)
  18 - Overall Total
 
Cleanliness of the crockery.
Very Good - 7 ( 37%)
Good - 5 ( 26%)
Average - 4 ( 21%)
Very Poor - 1 ( 5%)
Poor - 1 ( 5%)
Don't know/No comment - 1 ( 5%)
  19 - Overall Total
 
Cleanliness of the cutlery.
Good - 9 ( 47%)
Very Good - 5 ( 26%)
Average - 3 ( 16%)
Don't know/No comment - 1 ( 5%)
Poor - 1 ( 5%)
  19 - Overall Total
 
Cleanliness of the dining area.
Good - 8 ( 42%)
Very Good - 6 ( 32%)
Average - 4 ( 21%)
Poor - 1 ( 5%)
  19 - Overall Total
 
Overall value for money.
Very Good - 6 ( 32%)
Good - 6 ( 32%)
Poor - 3 ( 16%)
Average - 3 ( 16%)
Very Poor - 1 ( 5%)
  19 - Overall Total
 
Would you recommend the cafe/restaurant to a colleague or friend?
Yes, probably - 9 ( 45%)
Yes, definitely - 8 ( 40%)
No - 3 ( 15%)
  20 - Overall Total
 
Overall, how satisfied are you with the the cafe/restaurant?
Satisfied - 9 ( 45%)
Very satisfied - 9 ( 45%)
Neither - 1 ( 5%)
Dissatisfied - 1 ( 5%)
  20 - Overall Total
 
Are you:
Male - 15 ( 71%)
Female - 6 ( 29%)
  21 - Overall Total
 
Age group:
16 to 24 - 10 ( 50%)
25 to 34 - 6 ( 30%)
45 to 54 - 3 ( 15%)
54+ - 1 ( 5%)
  20 - Overall Total
 
Is your job:
Management - 14 ( 67%)
Office/admin - 6 ( 29%)
Student - 1 ( 5%)
  21 - Overall Total
 
On occasions you are at work and don't use the cafe/restaurant do you:
Enjoy trying different establishments close by - 10 ( 45%)
Usually bring your own lunch/refreshments - 10 ( 45%)
Don't eat/drink - 2 ( 9%)
  22 - Overall Total
 

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